:root{color-scheme:light;--bg:#f5f7fb;--surface:#fff;--surface-2:#f8fafc;--text:#0f1f3d;--muted:#667085;--line:#dce3ec;--blue:#155eef;--blue-soft:#edf4ff;--green:#16855b;--green-soft:#eaf8f0;--amber:#a15c00;--amber-soft:#fff7e7;--red:#b42318;--shadow:0 10px 30px rgba(15,31,61,.07);font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;font-size:14px}*{box-sizing:border-box}html,body{margin:0;min-height:100%;background:var(--bg);color:var(--text)}body{display:grid;grid-template-columns:224px minmax(0,1fr);min-height:100vh}button,input,select,textarea{font:inherit}button,.button{min-height:38px;border:1px solid var(--blue);border-radius:8px;padding:0 15px;background:var(--blue);color:#fff;font-size:13px;font-weight:700;cursor:pointer;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:8px;transition:.16s ease}button:hover,.button:hover{filter:brightness(.96);transform:translateY(-1px)}button.secondary,.button.secondary{background:#fff;border-color:#cfd8e6;color:#344054}button.small{min-height:32px;padding:0 11px}button.full{width:100%}.icon-button{border:0;background:transparent;color:var(--muted);padding:4px;min-height:30px;width:30px}input,select,textarea{border:1px solid #cfd8e6;border-radius:8px;background:#fff;color:var(--text);padding:10px 12px;outline:none;min-width:0}input:focus,select:focus,textarea:focus{border-color:#79a5ff;box-shadow:0 0 0 3px rgba(21,94,239,.12)}textarea{resize:vertical}a{color:var(--blue)}h1,h2,h3,p{margin-top:0}h1{font-size:24px;line-height:1.2;margin-bottom:4px;letter-spacing:-.02em}h2{font-size:20px;line-height:1.25;margin-bottom:6px;letter-spacing:-.015em}h3{font-size:15px;line-height:1.3;margin-bottom:5px}.sidebar{position:sticky;top:0;height:100vh;background:#fff;border-right:1px solid var(--line);display:flex;flex-direction:column;padding:18px 12px;z-index:10}.brand{display:flex;align-items:center;gap:10px;text-decoration:none;color:var(--text);padding:0 8px 20px}.brand-mark{width:34px;height:34px;border-radius:9px;background:var(--text);color:#fff;display:grid;place-items:center;font-weight:800}.brand strong,.brand small,.account-row strong,.account-row small{display:block}.brand strong{text-transform:uppercase;letter-spacing:.08em;font-size:15px}.brand small,.account-row small{font-size:11px;color:var(--muted);margin-top:2px}nav{display:flex;flex-direction:column;gap:4px}nav a{display:flex;align-items:center;gap:11px;min-height:43px;padding:0 10px;border-radius:8px;color:#344054;text-decoration:none;font-size:14px;font-weight:620}nav a svg{width:19px;height:19px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}nav a:hover{background:#f4f7fb}nav a.active{background:var(--blue-soft);color:var(--blue);box-shadow:inset 3px 0 0 var(--blue)}.nav-count{margin-left:auto;min-width:20px;text-align:center;font-size:11px;font-weight:750;color:inherit}.sidebar-status{margin-top:auto;border-top:1px solid var(--line);padding:16px 9px 12px;display:grid;gap:10px;color:#475467;font-size:12px}.sidebar-status div{display:flex;align-items:center;gap:8px}.status-dot{width:8px;height:8px;border-radius:50%;background:#98a2b3}.status-dot.online{background:var(--green)}.status-dot.warn{background:#e8a20c}.account-row{border-top:1px solid var(--line);padding:14px 7px 0;display:grid;grid-template-columns:32px minmax(0,1fr) 30px;align-items:center;gap:9px}.account-row strong{font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.avatar{width:32px;height:32px;border-radius:50%;background:#e8eef8;color:var(--text);display:grid;place-items:center;font-size:11px;font-weight:800}.shell{min-width:0}.topbar{height:76px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 24px;position:sticky;top:0;z-index:8}.topbar p{margin:0;color:var(--muted);font-size:12px}.topbar-actions{display:flex;align-items:center;gap:10px}.status-line{color:#475467;font-size:12px}.safety-state{border:1px solid #d4dce8;background:#fff;border-radius:8px;min-height:36px;padding:0 12px;display:inline-flex;align-items:center;font-weight:650;font-size:12px}.safety-state:before{content:"";width:8px;height:8px;border-radius:50%;margin-right:7px}.safety-state.safe:before{background:var(--green)}.safety-state.live:before{background:var(--amber)}.content{padding:22px;min-width:0}.loading{padding:48px;text-align:center;color:var(--muted)}.loading.small{padding:18px}.overview-head{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:18px}.overview-head p{color:var(--muted);margin:0;max-width:680px}.attention-strip{display:grid;grid-template-columns:repeat(4,1fr);background:#fff;border:1px solid var(--line);border-radius:10px;box-shadow:var(--shadow);margin-bottom:18px}.attention-item{padding:18px 20px;text-decoration:none;color:var(--text);border-right:1px solid var(--line);display:grid;grid-template-columns:1fr auto;gap:2px 12px}.attention-item:last-child{border-right:0}.attention-item span{font-weight:650}.attention-item strong{font-size:23px;grid-row:1/3;grid-column:2}.attention-item small{color:var(--muted)}.overview-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin-bottom:18px}.workspace-section{background:#fff;border:1px solid var(--line);border-radius:10px;box-shadow:var(--shadow);padding:18px;margin-bottom:18px;min-width:0}.section-heading{display:flex;justify-content:space-between;align-items:center;gap:18px;margin-bottom:14px}.section-heading h2,.section-heading h3,.section-heading p{margin-bottom:0}.section-heading p{color:var(--muted);font-size:12px;margin-top:4px}.section-heading>a{font-size:12px;font-weight:700;text-decoration:none}.safety-banner{background:#f0f9f5;border:1px solid #b9e2cf;border-radius:10px;padding:15px 18px;display:flex;align-items:center;justify-content:space-between}.safety-banner div{display:flex;gap:12px;align-items:center}.safety-banner span{color:#426457;font-size:12px}.safety-banner a{font-weight:700;font-size:12px}.list-table>a{display:flex;align-items:center;justify-content:space-between;padding:12px 2px;border-top:1px solid var(--line);text-decoration:none;color:var(--text);gap:15px}.list-table>a:first-child{border-top:0}.list-table>a>div{display:flex;align-items:center;gap:10px;min-width:0}.list-table strong{font-size:13px;white-space:nowrap}.list-table span:not(.tag){color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.list-table time{color:var(--muted);font-size:11px;white-space:nowrap}.tag{display:inline-flex;align-items:center;min-height:24px;border:1px solid #d7dee8;background:#f4f6f8;border-radius:6px;padding:2px 8px;font-size:11px;font-weight:700;color:#475467;white-space:nowrap}.tag.success{background:var(--green-soft);border-color:#b6dec9;color:#126443}.tag.warning{background:var(--amber-soft);border-color:#f0d59e;color:#8a5000}.tag.info{background:var(--blue-soft);border-color:#bfd2ff;color:#1752c7}.tag.neutral{background:#f2f4f7;color:#475467}.inbox-layout{height:calc(100vh - 120px);min-height:650px;display:grid;grid-template-columns:320px minmax(440px,1fr) 300px;background:#fff;border:1px solid var(--line);border-radius:10px;box-shadow:var(--shadow);overflow:hidden}.thread-rail{border-right:1px solid var(--line);min-width:0;display:flex;flex-direction:column}.rail-tools{padding:14px;border-bottom:1px solid var(--line);display:grid;grid-template-columns:1fr;gap:8px}.rail-tools input,.rail-tools select{width:100%}#threadList{overflow:auto}.thread-row{width:100%;border:0;border-bottom:1px solid var(--line);border-radius:0;background:#fff;color:var(--text);padding:14px 15px;text-align:left;display:block;transform:none}.thread-row:hover{background:#f8faff;filter:none;transform:none}.thread-row.selected{background:#f1f5ff;box-shadow:inset 3px 0 0 var(--blue)}.thread-row>div{display:flex;justify-content:space-between;gap:10px}.thread-row time{font-size:11px;color:var(--muted);font-weight:500}.thread-row p{margin:7px 0;color:#475467;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:12px;font-weight:500}.thread-row footer{display:flex;gap:5px}.conversation-pane{min-width:0;display:flex;flex-direction:column;background:#fbfcfe}.conversation-header{min-height:74px;background:#fff;border-bottom:1px solid var(--line);padding:14px 18px;display:flex;justify-content:space-between;align-items:center}.conversation-header h2{font-size:17px;margin:0}.conversation-header p{font-size:12px;color:var(--muted);margin:4px 0 0}.info-banner{margin:12px 16px 0;border:1px solid;border-radius:8px;padding:11px 13px;display:grid;grid-template-columns:auto 1fr auto;gap:10px;align-items:center;font-size:12px}.info-banner.warning{background:var(--amber-soft);border-color:#e9c26f}.info-banner.success{background:var(--green-soft);border-color:#b6dec9}.info-banner span{color:#5e6673}.info-banner a{font-weight:700}.message-stream{padding:18px;overflow:auto;flex:1;display:flex;flex-direction:column;justify-content:flex-end;gap:12px}.message-row{display:flex}.message-row.outbound{justify-content:flex-end}.message-bubble{max-width:76%;background:#fff;border:1px solid #dbe2eb;border-radius:10px 10px 10px 2px;padding:11px 13px;box-shadow:0 2px 6px rgba(15,31,61,.04)}.outbound .message-bubble{background:#eaf8f0;border-color:#b6dec9;border-radius:10px 10px 2px 10px}.message-bubble p{margin:0;line-height:1.45}.message-bubble footer{display:flex;justify-content:space-between;gap:18px;margin-top:7px;color:var(--muted);font-size:10px}.reply-composer{background:#fff;border-top:1px solid var(--line);padding:13px 16px}.reply-composer textarea{width:100%;min-height:64px}.reply-composer>div{display:flex;justify-content:space-between;align-items:center;margin-top:8px}.reply-composer span{font-size:11px;color:var(--muted)}.context-pane{border-left:1px solid var(--line);background:#fff;overflow:auto}.context-section{padding:17px;border-bottom:1px solid var(--line)}.context-section h3{font-size:13px}.context-section .section-heading{margin:0 0 12px}.empty-copy{color:var(--muted);font-size:12px;line-height:1.5;margin:0}.definition-list{margin:0;display:grid;gap:10px}.definition-list>div{display:grid;grid-template-columns:110px 1fr;gap:10px}.definition-list dt{color:var(--muted);font-size:11px}.definition-list dd{margin:0;font-size:12px;font-weight:650;overflow-wrap:anywhere}.order-compact{display:flex;justify-content:space-between;gap:8px;padding:10px 0;border-top:1px solid var(--line);text-decoration:none;color:var(--text)}.order-compact:first-of-type{border-top:0}.order-compact>div{display:grid;gap:4px;min-width:0}.order-compact strong{font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.order-compact span:not(.tag){font-size:10px;color:var(--muted)}.orders-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:18px;align-items:start}.orders-main{padding:0;overflow:hidden}.toolbar{display:flex;align-items:center;justify-content:space-between;padding:13px 16px;border-bottom:1px solid var(--line);gap:16px}.toolbar input{width:240px}.tabs{display:flex;gap:2px;overflow:auto}.tabs button{border:0;border-radius:0;background:transparent;color:#667085;min-height:42px;padding:0 12px;border-bottom:2px solid transparent;transform:none;white-space:nowrap}.tabs button.active{color:var(--blue);border-bottom-color:var(--blue)}.tabs button span{margin-left:4px}.table-wrap{overflow:auto}table{border-collapse:collapse;width:100%;font-size:12px}th{text-align:left;background:#f7f9fc;color:#475467;text-transform:uppercase;letter-spacing:.035em;font-size:10px;font-weight:800;padding:10px 12px;border-bottom:1px solid var(--line)}td{padding:11px 12px;border-bottom:1px solid var(--line);vertical-align:middle;color:#344054}tbody tr:last-child td{border-bottom:0}tbody tr[data-order]{cursor:pointer}tbody tr[data-order]:hover,tbody tr.selected{background:#f1f5ff}td strong,td small{display:block}td small{color:var(--muted);margin-top:3px}.message-cell{max-width:320px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}code{font-family:"SFMono-Regular",Consolas,monospace;font-size:11px;color:#475467}.order-drawer{background:#fff;border:1px solid var(--line);border-radius:10px;box-shadow:var(--shadow);position:sticky;top:98px;overflow:hidden}.drawer-heading{padding:18px;border-bottom:1px solid var(--line)}.drawer-heading h2{font-size:16px;overflow-wrap:anywhere}.order-drawer>section{padding:16px 18px;border-bottom:1px solid var(--line)}.order-drawer>section:last-child{border-bottom:0}.line-item{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:11px 0;border-top:1px solid var(--line)}.line-item:first-of-type{border-top:0}.line-item strong,.line-item span{display:block}.line-item strong{font-size:12px}.line-item span{font-size:10px;color:var(--muted);margin-top:4px}.drawer-safety{background:#f8fafc}.drawer-safety strong,.drawer-safety span{display:block}.drawer-safety span{color:var(--muted);font-size:11px;margin-top:5px;line-height:1.4}.history-row{padding:9px 0;border-top:1px solid var(--line)}.history-row strong,.history-row span{display:block;font-size:11px}.history-row span{color:var(--muted);margin-top:3px}.form-section{max-width:900px}.form-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.form-grid label{display:grid;gap:6px;font-size:12px;font-weight:700}.form-actions,.inline-actions{display:flex;align-items:center;gap:9px}.form-actions{margin-top:15px}.hidden{display:none!important}.empty-inline{padding:28px;display:grid;place-items:center;gap:5px;color:var(--muted)}.empty-inline strong{color:var(--text)}.settings-layout{display:grid;grid-template-columns:1fr 1fr;gap:18px}.settings-layout .workspace-section:last-child{grid-column:1/-1}.rule-list{display:grid;grid-template-columns:repeat(4,1fr);border:1px solid var(--line);border-radius:8px}.rule-list>div{padding:14px;border-right:1px solid var(--line)}.rule-list>div:last-child{border-right:0}.rule-list strong,.rule-list span{display:block}.rule-list span{color:var(--muted);font-size:11px;line-height:1.5;margin-top:5px}.empty-state{display:grid;place-items:center;text-align:center;padding:90px 30px}.empty-state p{color:var(--muted)}.toast{position:fixed;right:24px;bottom:24px;z-index:30;background:#182230;color:#fff;border-radius:8px;padding:12px 16px;box-shadow:0 10px 30px rgba(0,0,0,.2);opacity:0;transform:translateY(10px);pointer-events:none;transition:.18s}.toast.show{opacity:1;transform:none}.toast.error{background:var(--red)}body.login-page{display:grid;grid-template-columns:1fr;place-items:center;padding:24px}.login-card{width:min(100%,420px);background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow);padding:32px}.login-card .brand{padding:0 0 24px}.login-card h1{font-size:28px}.login-card form{display:grid;gap:15px}.login-card label{display:grid;gap:6px;font-weight:700}.login-error{min-height:20px;color:var(--red);font-size:12px}
@media(max-width:1180px){body{grid-template-columns:190px minmax(0,1fr)}.inbox-layout{grid-template-columns:290px minmax(400px,1fr)}.context-pane{display:none}.attention-strip{grid-template-columns:repeat(2,1fr)}.attention-item:nth-child(2){border-right:0}.attention-item:nth-child(-n+2){border-bottom:1px solid var(--line)}.overview-grid{grid-template-columns:1fr}.settings-layout{grid-template-columns:1fr}.settings-layout .workspace-section:last-child{grid-column:auto}.rule-list{grid-template-columns:repeat(2,1fr)}.rule-list>div:nth-child(2){border-right:0}.rule-list>div:nth-child(-n+2){border-bottom:1px solid var(--line)}}
@media(max-width:820px){body{display:block;padding-bottom:66px}.sidebar{position:fixed;top:auto;bottom:0;left:0;right:0;width:100%;height:66px;border-right:0;border-top:1px solid var(--line);padding:6px;display:block}.brand,.sidebar-status,.account-row{display:none}.sidebar nav{display:grid;grid-template-columns:repeat(6,1fr);gap:0}.sidebar nav a{min-height:54px;display:grid;place-items:center;gap:2px;padding:4px;font-size:9px}.sidebar nav a:first-child{display:none}.sidebar nav a svg{width:18px;height:18px}.sidebar nav a.active{box-shadow:inset 0 3px 0 var(--blue)}.nav-count{display:none}.topbar{height:auto;min-height:72px;padding:12px 16px}.topbar h1{font-size:20px}.topbar-actions .status-line,.topbar-actions .safety-state{display:none}.content{padding:12px}.attention-strip{grid-template-columns:1fr 1fr}.attention-item{padding:13px}.inbox-layout{display:block;height:auto;min-height:0}.thread-rail{border-right:0}.conversation-pane{display:none}.inbox-layout.mobile-open .thread-rail{display:none}.inbox-layout.mobile-open .conversation-pane{display:flex;min-height:calc(100vh - 170px)}.mobile-back{display:inline-flex}.conversation-header{justify-content:flex-start;gap:9px}.conversation-header>.tag{margin-left:auto}.thread-row.selected{background:#fff;box-shadow:none}.orders-layout{display:block}.order-drawer{position:static;margin-top:12px}.toolbar{display:block}.toolbar input{width:100%;margin-top:10px}.tabs{width:100%}.form-grid{grid-template-columns:1fr}.settings-layout{display:block}.rule-list{grid-template-columns:1fr}.rule-list>div{border-right:0;border-bottom:1px solid var(--line)}.overview-head{display:block}.overview-head .button{margin-top:12px}.section-heading{align-items:flex-start}.topbar-actions{gap:5px}.topbar-actions button{padding:0 10px}.inline-actions{display:grid;grid-template-columns:1fr}.overview-grid{display:block}}

#orderEditLines{display:grid;gap:10px;margin-bottom:12px}#orderEditLines .direct-order-line{display:grid;grid-template-columns:minmax(0,1fr) 68px 78px;gap:8px;align-items:center}#orderEditLines .direct-order-line select,#orderEditLines .direct-order-line input{width:100%}#orderEditLines [data-remove-order-line]{grid-column:1/-1;justify-self:end}.holds-table td,.holds-table th{white-space:nowrap}@media(max-width:820px){.holds-table th:nth-child(2),.holds-table td:nth-child(2),.holds-table th:nth-child(5),.holds-table td:nth-child(5){display:none}.holds-table td,.holds-table th{padding-left:8px;padding-right:8px}.holds-table .tag{white-space:normal;text-align:center}#orderEditLines .direct-order-line{grid-template-columns:minmax(0,1fr) 72px 80px}}
.mobile-back{display:none}@media(max-width:820px){.mobile-back{display:inline-flex}}
.message-audio{display:grid;gap:7px;margin-top:9px;min-width:min(330px,65vw)}.message-audio audio{display:block;width:100%;height:40px}.message-audio a{font-size:11px;font-weight:700;text-decoration:none}.message-document{display:flex;align-items:center;gap:10px;margin-top:9px;padding:10px;border:1px solid #cfd8e6;border-radius:8px;background:rgba(255,255,255,.72);color:var(--text);text-decoration:none}.message-document>span:first-child{width:30px;height:30px;border-radius:7px;background:var(--blue-soft);color:var(--blue);display:grid;place-items:center;font-weight:800}.message-document strong,.message-document small{display:block}.message-document strong{font-size:12px;overflow-wrap:anywhere}.message-document small{margin-top:3px;color:var(--muted);font-size:10px}.thread-load-more{margin:10px 14px 14px;width:calc(100% - 28px);flex:0 0 auto}

/* The inbox owns its viewport so the thread rail, messages, and customer context scroll independently. */
.inbox-layout{height:calc(100dvh - 120px);min-height:520px;grid-template-columns:minmax(280px,330px) minmax(0,1fr) minmax(260px,300px)}
.thread-rail,.conversation-pane{min-height:0;overflow:hidden}
.rail-tools,.conversation-header,.reply-composer{flex:0 0 auto}
#threadList{flex:1 1 auto;min-height:0;overflow-x:hidden;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}
.message-stream{min-height:0;overscroll-behavior:contain;scrollbar-gutter:stable}
.message-bubble.has-document{width:min(680px,92%);max-width:92%;padding:12px}
.message-document{display:block;margin-top:10px;padding:0;overflow:hidden;background:#fff;text-decoration:none}
.document-preview{height:clamp(230px,42vh,390px);border-bottom:1px solid var(--line);background:#eef2f7}
.document-preview iframe{display:block;width:100%;height:100%;border:0;background:#fff}
.document-details{display:grid;grid-template-columns:38px minmax(0,1fr);align-items:center;gap:10px;padding:11px 12px}
.document-details>span{width:38px;height:38px;border-radius:8px;background:var(--blue-soft);color:var(--blue);display:grid;place-items:center;font-size:9px;font-weight:850;letter-spacing:.04em}
.document-details strong,.document-details small{display:block}
.document-details strong{font-size:12px;overflow-wrap:anywhere}
.document-details small{margin-top:3px;color:var(--muted);font-size:10px}
.document-actions{display:flex;gap:14px;padding:0 12px 12px}
.document-actions a,.message-media-link{font-size:11px;font-weight:750;text-decoration:none}

@media(max-width:1180px){.inbox-layout{grid-template-columns:minmax(270px,310px) minmax(0,1fr)}}
@media(max-width:820px){.inbox-layout{height:auto;min-height:0}.thread-rail{height:calc(100dvh - 170px);min-height:430px}.inbox-layout.mobile-open .conversation-pane{height:calc(100dvh - 170px);min-height:430px}.message-bubble,.message-bubble.has-document{max-width:94%;width:auto}.document-preview{height:clamp(220px,42vh,340px)}}
.message-bubble.has-image,.message-bubble.has-video{width:min(560px,88%);max-width:88%;padding:10px}
.message-image{margin:9px 0 0;overflow:hidden;border:1px solid var(--line);border-radius:9px;background:#fff}
.message-image>a{display:block;background:#eef2f7}
.message-image img{display:block;width:100%;max-height:460px;object-fit:contain}
.message-image figcaption{display:flex;gap:14px;padding:9px 11px}
.message-image figcaption a,.message-video>a{font-size:11px;font-weight:750;text-decoration:none}
.message-video{display:grid;gap:8px;margin-top:9px}.message-video video{display:block;width:100%;max-height:420px;border-radius:8px;background:#111}
.reaction-bubble{max-width:min(420px,82%);padding:8px 11px;background:#f4f6f8;color:#475467}.reaction-bubble p{font-size:12px;font-weight:700}.reaction-bubble blockquote{margin:6px 0 0;padding:6px 9px;border-left:3px solid #98a2b3;border-radius:0 6px 6px 0;background:#fff;color:#667085;font-size:10px;line-height:1.35}.reaction-bubble footer{margin-top:4px}
.message-row.system{justify-content:center}.system-bubble{max-width:min(520px,90%);padding:8px 12px;border-style:dashed;background:#f4f6f8;color:#667085;text-align:center;box-shadow:none}.system-bubble p{font-size:11px}.system-bubble footer{justify-content:center;margin-top:4px}
.message-cluster{display:flex;flex-direction:column;align-items:flex-start}.message-cluster.outbound{align-items:flex-end}.message-cluster.system{align-items:center}.message-cluster>.message-row{width:100%}.attached-reactions{display:flex;gap:4px;margin:-7px 10px 0;position:relative;z-index:1}.attached-reactions span{min-width:28px;height:24px;padding:0 7px;border:1px solid #d7dee8;border-radius:999px;background:#fff;box-shadow:0 2px 5px rgba(15,31,61,.1);display:grid;place-items:center;font-size:14px;line-height:1}
@media(max-width:820px){.message-bubble.has-image,.message-bubble.has-video{width:auto;max-width:94%}.message-image img{max-height:52vh}}
.reply-composer-shell{flex:0 0 auto;border-top:1px solid var(--line);background:#fff;position:relative}.reply-composer{border:0;padding:10px 14px 12px}.reply-composer textarea{min-height:58px}.reply-composer>.composer-tools{display:flex;justify-content:flex-start;gap:7px;margin:0 0 9px;flex-wrap:wrap}.composer-tools button{min-height:30px;padding:0 10px;font-size:11px}.composer-tools button span{color:var(--muted);font-size:10px}.composer-tools .composer-manage{margin-left:auto;border:0;background:transparent;color:var(--blue);padding:0 5px;transform:none}.reply-composer>.composer-footer{display:flex;justify-content:space-between;align-items:center;margin-top:8px}.composer-footer span{font-size:11px;color:var(--muted)}.composer-panel{border:1px solid #cfd8e6;border-radius:9px;background:#f8fafc;margin:0 0 9px;padding:10px}.composer-panel p{margin:7px 0 0;color:var(--muted);font-size:10px}.composer-panel-head{display:grid;grid-template-columns:auto minmax(150px,1fr) 30px;align-items:center;gap:10px}.composer-panel-head input{padding:7px 9px}.reply-picker-items{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:7px;margin-top:9px;max-height:210px;overflow:auto}.reply-pick{display:block;text-align:left;min-height:0;padding:9px 10px;background:#fff;border-color:var(--line);color:var(--text);transform:none}.reply-pick:hover{transform:none;background:var(--blue-soft)}.reply-pick span{display:flex;justify-content:space-between;gap:8px}.reply-pick strong{font-size:11px}.reply-pick small{color:var(--muted);font-size:9px}.reply-pick p{margin:5px 0 0;color:#475467;font-size:10px;line-height:1.35;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.voice-recorder{display:flex;align-items:center;justify-content:space-between;gap:12px}.voice-recorder>div:first-child{display:grid;gap:3px}.voice-recorder span{font-variant-numeric:tabular-nums;color:var(--muted);font-size:11px}.voice-actions{display:flex;gap:7px}.voice-actions button{min-height:32px}.composer-panel audio{width:100%;height:38px;margin-top:9px}.schedule-fields{display:grid;grid-template-columns:minmax(210px,1fr) auto 30px;align-items:end;gap:9px}.schedule-fields label{display:grid;gap:4px;font-size:10px;font-weight:750;color:#475467}.schedule-fields input{padding:8px 10px}.reply-dialog{width:min(900px,calc(100vw - 32px));max-height:min(760px,calc(100vh - 48px));padding:0;border:0;border-radius:12px;box-shadow:0 25px 80px rgba(15,31,61,.28);color:var(--text)}.reply-dialog::backdrop{background:rgba(15,31,61,.42)}.dialog-heading{display:flex;justify-content:space-between;align-items:flex-start;padding:18px 20px;border-bottom:1px solid var(--line)}.dialog-heading h2{margin:0}.dialog-heading p{margin:4px 0 0;color:var(--muted);font-size:11px}.reply-manager-layout{display:grid;grid-template-columns:330px minmax(0,1fr);min-height:490px}.reply-manager-list{padding:14px;border-right:1px solid var(--line);overflow:auto}.manager-items{margin-top:10px;display:grid;gap:5px}.manager-item{display:flex;justify-content:space-between;text-align:left;padding:9px 10px;min-height:0;background:#fff;border-color:var(--line);color:var(--text);transform:none}.manager-item:hover{transform:none;background:#f8faff}.manager-item span:first-child{display:grid;gap:3px}.manager-item strong{font-size:11px}.manager-item small{font-size:9px;color:var(--muted)}.reply-library-form{padding:18px;display:grid;align-content:start;gap:12px}.reply-library-form label{display:grid;gap:5px;font-size:11px;font-weight:750}.reply-library-form textarea{width:100%}.library-form-row{display:grid;grid-template-columns:1fr 1fr;gap:10px}.reply-library-form .check-row{display:flex;align-items:center;gap:8px;font-weight:600}.check-row input{width:auto}.scheduled-row{display:flex;align-items:flex-start;justify-content:space-between;gap:8px;padding:9px 0;border-top:1px solid var(--line)}.scheduled-row:first-child{border-top:0}.scheduled-row>div{display:grid;gap:3px;min-width:0}.scheduled-row strong{font-size:10px;overflow-wrap:anywhere}.scheduled-row span,.scheduled-row small{font-size:9px;color:var(--muted)}.scheduled-row small{color:var(--red);line-height:1.3}.message-audio a{margin-right:10px}
@media(max-width:820px){.composer-tools .composer-manage{margin-left:0}.reply-picker-items{grid-template-columns:1fr}.schedule-fields{grid-template-columns:1fr auto}.schedule-fields .icon-button{display:none}.reply-manager-layout{display:block}.reply-manager-list{border-right:0;border-bottom:1px solid var(--line);max-height:220px}.reply-dialog{max-height:calc(100vh - 24px)}.library-form-row{grid-template-columns:1fr}.reply-composer>.composer-footer{display:flex}.reply-composer-shell{position:sticky;bottom:0;z-index:3}}
.info-banner{grid-template-columns:minmax(0,1fr) auto;gap:4px 12px}.info-banner>strong,.info-banner>span{grid-column:1}.info-banner>button,.info-banner>a{grid-column:2;grid-row:1/3}
.conversation-pane{min-height:0;overflow:hidden}.message-stream{min-height:0;justify-content:flex-start}
.conversation-customer-link{display:block;min-width:0;color:var(--text);text-decoration:none;border-radius:7px;padding:6px 8px;margin:-6px -8px}.conversation-customer-link:hover{background:var(--blue-soft)}.conversation-customer-link h2,.conversation-customer-link p{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* Full-height WhatsApp-style operations inbox. */
.inbox-view{height:100dvh;min-height:0;overflow:hidden;background:#fff}
.inbox-view .sidebar{background:#082d4c;border-right:0;color:#fff;padding:17px 12px}
.inbox-view .brand{color:#fff}.inbox-view .brand small,.inbox-view .account-row small{color:#a9c3d7}
.inbox-view nav a{color:#d8e7f2}.inbox-view nav a:hover{background:#0d3b60}.inbox-view nav a.active{background:#1888bd;color:#fff;box-shadow:none}
.inbox-view .sidebar-status,.inbox-view .account-row{border-color:#315673;color:#d8e7f2}.inbox-view .account-row strong{color:#fff}.inbox-view .avatar{background:#1888bd;color:#fff}
.inbox-view .icon-button{color:inherit}.inbox-view .shell{height:100dvh;min-height:0;display:flex;flex-direction:column}.inbox-view .topbar{display:none}.inbox-view .content{height:100dvh;min-height:0;padding:0;overflow:hidden}
.inbox-view .inbox-layout{height:100dvh;min-height:0;border:0;border-radius:0;box-shadow:none;grid-template-columns:minmax(310px,340px) minmax(520px,1fr) minmax(285px,320px)}
.rail-heading{padding:20px 17px 12px;background:#fff}.rail-heading>div{display:flex;align-items:center;justify-content:space-between}.rail-heading h1{font-size:22px;margin:0}.rail-heading>div span{font-size:11px;font-weight:800;color:#fff;background:#1888bd;border-radius:999px;padding:3px 8px}.rail-heading p{margin:5px 0 0;color:var(--muted);font-size:11px}
.rail-tools{padding:10px 16px 13px;gap:8px}.thread-search{height:40px;display:grid;grid-template-columns:22px minmax(0,1fr);align-items:center;gap:6px;border:1px solid #d7dee8;border-radius:8px;padding:0 10px;background:#fff}.thread-search svg{width:17px;height:17px;fill:none;stroke:#76859a;stroke-width:1.8;stroke-linecap:round}.thread-search input{width:100%;height:38px;padding:0;border:0;box-shadow:none}.rail-tools select{height:39px;padding:0 11px}
.thread-row{padding:13px 16px;min-height:88px}.thread-row.selected{background:#edf7fc;box-shadow:inset 4px 0 0 #1888bd}.thread-row strong{font-size:13px}.thread-row p{font-size:11.5px;margin:6px 0 8px}.thread-row footer{min-height:24px}
.thread-phone{display:block;margin-top:3px;color:#718096;font-size:10px;font-weight:600}
.conversation-header{height:76px;min-height:76px;padding:10px 18px;justify-content:flex-start;gap:11px}.conversation-avatar{width:42px;height:42px;border-radius:50%;display:grid;place-items:center;flex:0 0 auto;background:#1888bd;color:#fff;font-size:12px;font-weight:800}.conversation-customer-link{padding:4px 6px;margin:0;flex:1}.conversation-customer-link h2{font-size:17px}.conversation-customer-link p{font-size:11px;margin-top:3px}.conversation-header-actions{margin-left:auto;display:flex;align-items:center;gap:10px}.header-customer-action{display:inline-flex;align-items:center;gap:6px;text-decoration:none;font-size:11px;font-weight:750;color:#176d9b}.header-customer-action svg{width:17px;height:17px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.message-stream{padding:18px 20px 22px;background:#faf8f3 url('/chat-wallpaper.png') center/cover fixed;gap:9px}.message-bubble{max-width:min(72%,650px);padding:9px 11px;border-color:#e0e4e8;border-radius:8px 8px 8px 2px;box-shadow:0 1px 2px rgba(11,46,79,.08);font-size:13px}.outbound .message-bubble{background:#eaf5fa;border-color:#c8e2ee;border-radius:8px 8px 2px 8px}.message-bubble p{line-height:1.42}.message-bubble footer{align-items:center;margin-top:5px}.message-bubble footer>span:first-child{display:none}.message-meta{margin-left:auto;display:flex;align-items:center;gap:5px}.delivery-state{display:inline-flex;align-items:center;gap:3px;font-size:9px}.delivery-state i{font-style:normal;font-weight:850;color:#667085}.delivery-state span{display:none}.delivery-state.delivered i,.delivery-state.read i{color:#149a78}.delivery-state.failed i{width:14px;height:14px;border-radius:50%;display:grid;place-items:center;background:#c9362b;color:#fff}
.message-row{align-items:center;gap:7px}.message-reaction-actions{display:flex;align-items:center;gap:2px;padding:3px;border:1px solid #dce3e9;border-radius:999px;background:#fff;box-shadow:0 4px 16px rgba(11,46,79,.12);opacity:0;transform:translateX(-5px);transition:.14s}.message-row:hover .message-reaction-actions,.message-reaction-actions:focus-within{opacity:1;transform:none}.message-reaction-actions button{width:29px;min-width:29px;height:29px;min-height:29px;padding:0;border:0;border-radius:50%;background:#fff;font-size:15px;transform:none}.message-reaction-actions button:hover{background:#edf4f7;transform:none}.attached-reactions{margin:-7px 8px 0}.attached-reactions span{height:23px;min-width:27px;font-size:13px}
.message-bubble.has-order-review{width:min(620px,88%);max-width:88%;padding:0;overflow:hidden;background:#eef7fb;border-color:#bddbe8}.order-review-card{font-size:12px}.order-review-heading{display:flex;align-items:center;gap:10px;padding:13px 15px;border-bottom:1px solid #cddfe7}.order-review-mark{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:#1888bd;color:#fff}.order-review-mark svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.order-review-heading strong,.order-review-heading span{display:block}.order-review-heading strong{font-size:14px}.order-review-heading span{font-size:10px;color:#647487;margin-top:2px}.order-review-lines{padding:2px 15px}.order-review-lines>div{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:10px 0;border-bottom:1px solid #d9e7ed}.order-review-lines span,.order-review-lines strong,.order-review-lines small{display:block}.order-review-lines small{font-size:10px;color:#647487;margin-top:2px}.order-review-lines b{white-space:nowrap}.order-review-total{display:flex;justify-content:space-between;padding:12px 15px;font-size:14px}.order-review-actions{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;padding:0 15px 14px}.order-review-actions span{height:34px;display:grid;place-items:center;border:1px solid #77b89e;border-radius:7px;background:#fff;color:#10724f;font-size:11px;font-weight:800}.order-review-actions span:nth-child(2){border-color:#6ea7df;color:#1767b2}.order-review-actions span:last-child{border-color:#e4a09a;color:#b42318}
.incoming-order-bubble{background:#fff!important;border-color:#d6e1e8!important}.incoming-order-card .order-review-heading{background:#f6fafc}.incoming-order-card .order-review-mark{background:#0f6f92}.incoming-order-status{display:flex;justify-content:space-between;align-items:center;padding:12px 15px;background:#f8fafc;color:#647487}.incoming-order-status strong{color:#126443}.mapping-heading-tools{display:flex;align-items:center;gap:10px}.mapping-heading-tools input{width:min(300px,36vw)}.mapping-item-search{width:min(330px,32vw)}
@media(max-width:820px){.mapping-heading{display:block}.mapping-heading-tools{margin-top:12px;align-items:stretch;flex-direction:column}.mapping-heading-tools input,.mapping-item-search{width:100%}}
.reply-composer-shell{border-color:#d8e0e6}.reply-composer{padding:9px 14px 8px}.reply-composer>.composer-tools{margin:0 0 7px}.composer-tools button{border-radius:7px}.composer-row{display:grid;grid-template-columns:minmax(0,1fr) 42px 42px;align-items:end;gap:8px}.composer-row textarea{width:100%;min-height:42px;max-height:120px;padding:11px 13px;resize:none;border-radius:10px}.composer-circle{width:42px;min-width:42px;height:42px;min-height:42px;padding:0;border-radius:50%}.composer-circle svg{width:19px;height:19px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.composer-circle.secondary{border-color:#1888bd;color:#1888bd}.reply-composer>.composer-footer{margin-top:5px}.composer-footer .schedule-toggle{min-height:28px;padding:0 6px;border:0;background:transparent;color:#176d9b;transform:none;font-size:10.5px}.schedule-toggle svg{width:14px;height:14px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round}.schedule-panel{margin:6px 0 0;background:#f7fafc}.voice-recorder{min-height:52px}
.context-pane{background:#fff}.context-section{padding:19px 18px}.context-section h3{font-size:13px}.definition-list>div{grid-template-columns:105px 1fr}
@media(max-width:1320px){.inbox-view .inbox-layout{grid-template-columns:minmax(280px,315px) minmax(470px,1fr)}.inbox-view .context-pane{display:none}}
.reply-context{margin:0 0 8px;padding:7px 9px;border:0;border-left:3px solid #1888bd;border-radius:5px;background:rgba(24,136,189,.08);display:grid;gap:2px;color:#475467;font-size:10px}.reply-context strong{color:#176d9b;font-size:9px;text-transform:uppercase;letter-spacing:.04em}.reply-context span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}
@media(max-width:820px){.inbox-view{display:block;padding-bottom:66px}.inbox-view .sidebar{height:66px}.inbox-view .shell,.inbox-view .content{height:calc(100dvh - 66px)}.inbox-view .inbox-layout{height:100%;display:block}.rail-heading{padding:15px 16px 8px}.thread-rail{height:100%}.inbox-layout.mobile-open .conversation-pane{height:100%;min-height:0}.conversation-header-actions .header-customer-action span{display:none}.conversation-header-actions .tag{display:none}.message-stream{padding:13px;background-size:auto 100%}.message-bubble{max-width:90%}.message-bubble.has-order-review{max-width:96%;width:96%}.message-reaction-actions{opacity:1}.composer-tools .composer-manage{margin-left:auto}.order-review-actions{gap:5px;padding-inline:10px}.order-review-actions span{font-size:10px}}
.settings-compact{margin-bottom:18px}.fulfillment-settings{padding:0;overflow:hidden}.fulfillment-heading{padding:18px 18px 0}.fulfillment-toolbar{display:grid;grid-template-columns:minmax(220px,1fr) auto auto;align-items:end;gap:12px;padding:14px 18px;border-top:1px solid var(--line);border-bottom:1px solid var(--line);background:#f8fafc}.calendar-source{display:grid;gap:3px}.calendar-source strong{font-size:12px}.calendar-source span{color:var(--muted);font-size:10px}.calendar-nav,.segmented{display:flex;gap:5px}.segmented button.active{background:var(--blue-soft);color:var(--blue);border-color:#9dbbff}.fulfillment-calendar{padding:18px;overflow:auto}.calendar-title{display:flex;align-items:baseline;justify-content:space-between;gap:12px;margin-bottom:12px}.calendar-title h3{font-size:17px;margin:0}.calendar-title span{color:var(--muted);font-size:11px}.calendar-weekdays,.calendar-grid{display:grid;grid-template-columns:repeat(7,minmax(118px,1fr));min-width:826px}.calendar-weekdays strong{padding:7px 9px;background:#f7f9fc;border:1px solid var(--line);border-right:0;font-size:10px;text-transform:uppercase;color:#667085}.calendar-weekdays strong:last-child{border-right:1px solid var(--line)}.calendar-day{min-height:142px;border:1px solid var(--line);border-top:0;border-right:0;padding:9px;background:#fff;display:flex;flex-direction:column;gap:7px}.calendar-day:nth-child(7n){border-right:1px solid var(--line)}.calendar-day.closed-day{background:#faf8f5}.calendar-day>header{display:flex;align-items:center;justify-content:space-between;gap:8px}.calendar-day>header strong{font-size:14px}.calendar-day>header span{font-size:9px;color:var(--muted);text-align:right}.holiday-list{display:flex;flex-wrap:wrap;gap:3px}.holiday-list span{font-size:9px;font-weight:700;color:#764c13;background:#fff5dd;border-radius:4px;padding:2px 4px}.store-hours{margin-top:auto;font-size:9px;color:#344054}.closed-day .store-hours{color:#8a3f28}.day-times{display:grid;gap:2px;color:var(--muted);font-size:9px}.calendar-grid.week .calendar-day{min-height:210px}.fulfillment-editor-grid{display:grid;grid-template-columns:1.2fr 1fr;gap:18px}.fulfillment-form{display:grid;gap:15px}.fulfillment-form label{display:grid;gap:6px;font-size:11px;font-weight:700}.fulfillment-form label small,.field-help{font-weight:500;color:var(--muted)}.field-help{margin:0 0 10px;font-size:10px}.fulfillment-form fieldset{border:1px solid var(--line);border-radius:8px;padding:12px}.fulfillment-form legend{padding:0 5px;font-size:11px;font-weight:750}.form-grid.compact{grid-template-columns:repeat(3,1fr)}.weekday-checks{display:flex;flex-wrap:wrap;gap:12px}.check-row{display:flex!important;grid-template-columns:auto 1fr;align-items:center;gap:7px!important}.check-row input{width:auto}.hours-grid{border:1px solid var(--line);border-radius:8px;overflow:hidden}.hours-row{display:grid;grid-template-columns:100px 1fr 1fr;align-items:end;gap:10px;padding:9px 11px;border-bottom:1px solid var(--line)}.hours-row:last-child{border-bottom:0}.hours-row strong{align-self:center;font-size:11px}.hours-row label span{font-size:9px;color:var(--muted)}.hours-row input{padding:7px 9px}.delivery-location-picker{display:grid;gap:5px;min-width:220px;font-size:11px;font-weight:750}.delivery-status-section{margin-top:18px;padding-top:18px;border-top:1px solid var(--line)}.section-heading.compact{margin-bottom:10px}.section-heading.compact h3{font-size:14px;margin:0}.evaluation-card{margin-top:16px;border:1px solid;border-radius:9px;padding:14px}.evaluation-card.success{background:var(--green-soft);border-color:#b6dec9}.evaluation-card.warning{background:var(--amber-soft);border-color:#f0d59e}.evaluation-card>div:first-child{display:flex;align-items:center;gap:10px;margin-bottom:12px}.evaluation-card>div:first-child strong{font-size:12px}.evaluation-card .definition-list{grid-template-columns:1fr 1fr}.evaluation-card .definition-list>div{grid-template-columns:95px 1fr}
@media(max-width:1100px){.fulfillment-editor-grid{grid-template-columns:1fr}.form-grid.compact{grid-template-columns:1fr 1fr}}
@media(max-width:720px){.fulfillment-toolbar{grid-template-columns:1fr}.calendar-title{display:block}.calendar-title span{display:block;margin-top:4px}.fulfillment-editor-grid{display:block}.fulfillment-editor-grid>.workspace-section{margin-bottom:18px}.fulfillment-form .form-grid,.form-grid.compact{grid-template-columns:1fr}.hours-row{grid-template-columns:78px 1fr 1fr}.fulfillment-calendar{padding:12px}.evaluation-card .definition-list{grid-template-columns:1fr}}
.settings-layout.settings-compact .workspace-section:last-child{grid-column:auto}
.settings-page{max-width:1440px;margin:0 auto}.settings-overview{margin-bottom:22px;padding:22px;border:1px solid #c9d8f5;border-radius:12px;background:linear-gradient(135deg,#f8fbff 0%,#eef4ff 100%);box-shadow:0 8px 24px rgba(21,94,239,.06)}.settings-eyebrow{display:block;margin-bottom:5px;color:var(--blue);font-size:10px;font-weight:800;letter-spacing:.09em;text-transform:uppercase}.settings-overview h2{font-size:22px;margin-bottom:5px}.settings-overview>div>p{margin:0;color:#536176;font-size:12px}.settings-jump-nav{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin-top:17px}.settings-jump-nav a{min-width:0;min-height:58px;padding:9px 11px;border:1px solid #d8e2f0;border-radius:9px;background:#fff;color:var(--text);text-decoration:none;display:grid;grid-template-columns:30px minmax(0,1fr) auto;align-items:center;gap:8px;box-shadow:0 2px 8px rgba(15,31,61,.035);transition:.16s ease}.settings-jump-nav a:hover{border-color:#9bb8ee;box-shadow:0 5px 14px rgba(21,94,239,.09);transform:translateY(-1px)}.settings-jump-icon{width:29px;height:29px;border-radius:7px;background:var(--blue-soft);color:var(--blue);display:grid;place-items:center;font-size:9px;font-weight:850}.settings-jump-nav strong,.settings-jump-nav small{display:block;overflow:hidden;text-overflow:ellipsis}.settings-jump-nav strong{font-size:11px;white-space:nowrap}.settings-jump-nav small{margin-top:2px;color:var(--muted);font-size:9px;white-space:nowrap}.settings-jump-nav b{color:#7e91aa;font-size:14px}.settings-section-shell{scroll-margin-top:94px;margin-bottom:24px;padding:16px;border:1px solid #cfd8e6;border-radius:12px;background:#eef2f7;box-shadow:0 8px 22px rgba(15,31,61,.045)}.settings-section-heading{min-height:58px;padding:1px 2px 14px;display:flex;align-items:flex-start;justify-content:space-between;gap:18px}.settings-section-heading span{display:block;margin-bottom:3px;color:var(--blue);font-size:9px;font-weight:850;letter-spacing:.08em;text-transform:uppercase}.settings-section-heading h2{margin:0;font-size:18px}.settings-section-heading p{margin:4px 0 0;color:#5d6a7c;font-size:11px}.settings-section-heading>a{flex:none;margin-top:6px;color:#5f7190;font-size:10px;font-weight:700;text-decoration:none}.settings-section-heading>a:hover{color:var(--blue)}.settings-section-body{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.settings-section-body>.workspace-section{margin:0;box-shadow:0 4px 14px rgba(15,31,61,.045)}.settings-section-shell:not(.settings-section-stacked):not(.settings-section-delivery) .settings-section-body>.workspace-section:only-child{grid-column:1/-1}.settings-section-stacked .settings-section-body{grid-template-columns:1fr}.settings-section-stacked .fulfillment-settings{grid-column:auto}.settings-section-delivery .settings-section-body{grid-template-columns:minmax(300px,.8fr) minmax(0,1.4fr)}
@media(max-width:1100px){.settings-jump-nav{grid-template-columns:repeat(2,1fr)}.settings-section-delivery .settings-section-body{grid-template-columns:1fr}}
@media(max-width:720px){.settings-overview{padding:16px}.settings-overview h2{font-size:20px}.settings-jump-nav{grid-template-columns:1fr 1fr}.settings-jump-nav a{min-height:54px;padding:8px;grid-template-columns:28px minmax(0,1fr)}.settings-jump-nav b{display:none}.settings-jump-nav small{white-space:normal}.settings-section-shell{margin-bottom:18px;padding:11px}.settings-section-heading{display:block;padding:3px 3px 11px}.settings-section-heading>a{display:inline-block;margin-top:8px}.settings-section-body{grid-template-columns:1fr}.settings-section-heading h2{font-size:17px}}

/* Isolated website-only WhatsApp order simulator. */
.chat-tester-view{height:100dvh;overflow:hidden}.chat-tester-view .shell{height:100dvh;display:flex;min-width:0;flex-direction:column}.chat-tester-view .topbar{padding-block:14px}.chat-tester-view .content{padding:14px 18px 18px;display:flex;min-height:0;flex-direction:column;gap:12px;overflow:hidden}.simulation-banner{min-height:52px;display:flex;align-items:center;gap:11px;padding:9px 14px;border:1px solid #9bd2ac;border-radius:8px;background:#effaf2;color:#145c35}.simulation-banner>span{width:27px;height:27px;display:grid;place-items:center;border-radius:50%;background:#2e9b57;color:#fff;font-weight:900}.simulation-banner strong,.simulation-banner small{display:block}.simulation-banner small{margin-top:2px;color:#34734e;font-size:11px}.chat-tester-grid{display:grid;grid-template-columns:minmax(245px,290px) minmax(410px,1fr) minmax(300px,390px);gap:12px;min-height:0;flex:1}.tester-panel{min-width:0;min-height:0;background:#fff;border:1px solid var(--line);border-radius:9px;box-shadow:0 4px 18px rgba(15,31,61,.04);overflow:hidden}.tester-panel-heading{min-height:67px;padding:14px 15px;border-bottom:1px solid var(--line);display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.tester-panel-heading h2{font-size:16px;margin:0}.tester-panel-heading p{margin:3px 0 0;color:var(--muted);font-size:10.5px;line-height:1.35}.tester-identity-panel{display:flex;flex-direction:column}.tester-identity-form{padding:15px;display:grid;gap:11px}.tester-identity-form label{display:grid;gap:6px;font-size:11px;font-weight:750}.tester-identity-form button{width:100%}.tester-decision{padding:0 15px 15px;border-top:1px solid var(--line);overflow:auto}.tester-decision-heading{padding-top:15px;display:flex;align-items:center;justify-content:space-between;gap:8px}.tester-decision-heading h3{margin:0;font-size:13px}.tester-decision .definition-list{margin-top:9px}.tester-decision .definition-list>div{grid-template-columns:102px minmax(0,1fr);padding:8px 0}.tester-decision .definition-list dd{overflow-wrap:anywhere}.tester-decision-note{margin-top:12px;padding:11px;border-radius:7px;background:#f5f8fb}.tester-decision-note strong{font-size:10.5px}.tester-decision-note p{margin:5px 0 0;color:#536176;font-size:10px;line-height:1.45}.tester-placeholder{display:grid;place-items:center;text-align:center;gap:9px;padding:32px 8px;color:var(--muted)}.tester-placeholder>span{width:32px;height:32px;display:grid;place-items:center;border-radius:50%;background:var(--blue-soft);color:var(--blue);font-weight:800}.tester-placeholder svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.8}.tester-placeholder p{margin:0;font-size:11px;line-height:1.5}.tester-placeholder.compact{padding:25px 10px}.tester-chat-panel{display:flex;flex-direction:column}.simulation-state{white-space:nowrap;color:#2b8a4b;font-size:10px;font-weight:750}.tester-message-stream{flex:1;min-height:0;overflow:auto;padding:15px;background:#faf8f3 url('/chat-wallpaper.png') center/cover;display:flex;flex-direction:column;gap:9px}.tester-empty-chat{margin:auto;display:grid;place-items:center;gap:7px;text-align:center;color:var(--muted)}.tester-empty-chat>span{width:42px;height:42px;display:grid;place-items:center;border-radius:50%;background:#eef6fa;color:#1888bd}.tester-empty-chat svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.8}.tester-empty-chat strong{color:var(--text)}.tester-empty-chat p{font-size:11px}.tester-message{display:flex}.tester-message.customer{justify-content:flex-end}.tester-message>div{max-width:86%;padding:9px 11px;border:1px solid #dfe4e8;border-radius:8px 8px 8px 2px;background:#fff;box-shadow:0 1px 2px rgba(11,46,79,.07)}.tester-message.customer>div{background:#e4f5dd;border-color:#c7e5bc;border-radius:8px 8px 2px 8px}.tester-message p{margin:0;font-size:12px;line-height:1.45}.tester-message>div>small{display:block;margin-top:5px;color:#748193;text-align:right;font-size:8.5px}.tester-composer{padding:9px 10px;border-top:1px solid var(--line);display:grid;grid-template-columns:minmax(0,1fr) 40px;align-items:end;gap:8px}.tester-composer textarea{min-height:40px;max-height:90px;resize:none;padding:10px 12px}.tester-composer .composer-circle{width:40px;min-width:40px;height:40px;min-height:40px}.tester-order-review{margin:-9px -11px -4px;min-width:min(430px,62vw)}.tester-order-review header{padding:11px 13px;border-bottom:1px solid #d9e4e8}.tester-order-review header strong,.tester-order-review header span{display:block}.tester-order-review header span{margin-top:2px;color:var(--muted);font-size:9px}.tester-order-review>div{padding:2px 13px}.tester-order-review>div p,.tester-order-review footer{display:flex;justify-content:space-between;gap:15px}.tester-order-review>div p{padding:8px 0;border-bottom:1px solid #e2e9ec}.tester-order-review footer{padding:10px 13px;font-size:13px}.tester-order-review nav{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;padding:0 13px 12px}.tester-order-review nav button{min-height:32px;padding:0 7px;font-size:10px}.tester-order-review nav .danger{color:var(--red);border-color:#e4a09a}.tester-catalog-panel{display:flex;flex-direction:column}.tester-catalog-search{margin:11px 12px 8px;height:38px;display:grid;grid-template-columns:20px minmax(0,1fr);align-items:center;gap:5px;padding:0 9px;border:1px solid #cfd8e6;border-radius:8px}.tester-catalog-search svg{width:16px;height:16px;fill:none;stroke:#76859a;stroke-width:1.8}.tester-catalog-search input{height:36px;padding:0;border:0;box-shadow:none}.tester-catalog-list{flex:1;min-height:0;padding:0 12px 8px;overflow:auto}.tester-catalog-item{min-height:64px;display:grid;grid-template-columns:minmax(0,1fr) auto 92px;align-items:center;gap:9px;padding:8px 7px;border-bottom:1px solid var(--line)}.tester-catalog-item strong,.tester-catalog-item small{display:block}.tester-catalog-item strong{font-size:11.5px}.tester-catalog-item small{margin-top:3px;color:var(--muted);font-size:9px}.tester-catalog-item>b{white-space:nowrap;font-size:11px}.quantity-stepper{height:31px;display:grid;grid-template-columns:30px 32px 30px;border:1px solid #cfd8e6;border-radius:6px;overflow:hidden}.quantity-stepper button{width:30px;min-width:30px;min-height:29px;padding:0;border:0;border-radius:0;background:#f7fafc;color:#176d9b;transform:none}.quantity-stepper span{display:grid;place-items:center;border-inline:1px solid #e1e7ee;font-size:11px}.tester-cart-footer{padding:11px 12px;border-top:1px solid var(--line);background:#f7fafc;display:grid;grid-template-columns:1fr auto;align-items:center;gap:8px 12px}.tester-cart-footer>span{font-size:10.5px}.tester-cart-footer>strong{font-size:13px}.tester-cart-footer button{grid-column:1/-1;width:100%}.chat-tester-view .topbar-actions #catalogStatus{display:none}
@media(max-width:1180px){.chat-tester-grid{grid-template-columns:250px minmax(400px,1fr)}.tester-catalog-panel{display:none}}
@media(max-width:820px){.chat-tester-view{height:auto;overflow:auto}.chat-tester-view .shell{height:auto}.chat-tester-view .content{overflow:visible;padding:12px}.chat-tester-grid{display:flex;flex-direction:column}.tester-panel{min-height:420px}.tester-identity-panel{min-height:auto}.tester-catalog-panel{display:flex}.tester-chat-panel{height:70dvh}.simulation-banner{align-items:flex-start}.tester-order-review{min-width:0}.tester-message>div{max-width:94%}}
.simulation-banner.live-flow{border-color:#efc46a;background:#fff8e8;color:#7a4b00}.simulation-banner.live-flow>span{background:#d98a00}.simulation-banner.live-flow small{color:#7a5a21}.tester-live-consent{grid-template-columns:18px 1fr!important;align-items:start;font-weight:600!important;line-height:1.35;color:#6c4d18}.tester-live-consent input{width:16px;height:16px;margin:1px 0 0}.tester-media-link{display:inline-flex;margin-top:8px;font-size:11px;font-weight:750;color:var(--blue)}
.tester-order-review{width:min(430px,100%);min-width:0}.tester-message>div{min-width:0}
.tester-catalog-section{margin-top:5px;border-top:1px solid var(--line)}.tester-catalog-section:first-child{border-top:0}.tester-catalog-section>header{min-height:39px;padding:10px 7px 6px;display:flex;align-items:center;justify-content:space-between;gap:8px}.tester-catalog-section>header strong{font-size:9.5px;letter-spacing:.045em;color:#526173}.tester-catalog-section>header strong span{color:#8591a0;font-weight:650}.tester-category-toggle{min-height:26px;padding:0 5px;border:0;background:transparent;color:#176d9b;font-size:9.5px;transform:none}.tester-category-toggle:hover{background:var(--blue-soft);transform:none}.tester-catalog-section .tester-catalog-item:last-child{border-bottom:0}
.tester-catalog-item{grid-template-columns:minmax(0,1fr) auto 92px;min-height:75px}.tester-product-open{min-width:0;display:grid;grid-template-columns:54px minmax(0,1fr);align-items:center;gap:9px;padding:0;border:0;background:transparent;color:inherit;text-align:left;transform:none}.tester-product-open:hover{background:transparent;color:var(--blue);transform:none}.tester-product-open>span{min-width:0}.tester-product-image{width:52px;height:52px;display:grid;place-items:center;border-radius:7px;object-fit:cover;background:#eef3f6;color:#6d7c8f;font-size:18px;font-weight:850}.tester-product-image.large{width:100%;height:min(44vh,390px);border-radius:0;object-fit:cover}.tester-product-detail-backdrop{position:fixed;inset:0;z-index:80;display:grid;place-items:center;padding:24px;background:rgba(12,25,40,.58);backdrop-filter:blur(2px)}.tester-product-detail{width:min(470px,100%);max-height:min(760px,94dvh);overflow:auto;border-radius:12px;background:#fff;box-shadow:0 22px 70px rgba(5,18,34,.3)}.tester-product-detail>header{height:54px;padding:0 12px;display:grid;grid-template-columns:38px 1fr 38px;align-items:center;text-align:center}.tester-product-detail>header button{width:34px;min-width:34px;height:34px;min-height:34px;padding:0}.tester-product-detail-copy{padding:20px}.tester-product-detail-copy>span{color:#6b7788;font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.06em}.tester-product-detail-copy h2{margin:6px 0 8px;font-size:23px}.tester-product-detail-copy>strong{color:#126443;font-size:18px}.tester-product-detail-copy p{margin:14px 0 8px;color:#4d5a6c;font-size:12px;line-height:1.55}.tester-product-detail-copy small{color:#7b8796}.tester-product-detail>footer{padding:14px 20px 20px;display:grid;grid-template-columns:92px 1fr;gap:10px}.tester-product-detail>footer>button{width:100%}
@media(max-width:520px){.tester-product-detail-backdrop{padding:0;align-items:end}.tester-product-detail{width:100%;max-height:92dvh;border-radius:15px 15px 0 0}.tester-product-image.large{height:38vh}.tester-catalog-item{grid-template-columns:minmax(0,1fr) auto}.tester-catalog-item>.quantity-stepper{grid-column:1/-1;justify-self:end}}

/* Support and Inbox use the same restrained operations shell as the rest of the app. */
.support-stats{grid-template-columns:repeat(5,minmax(0,1fr))}
.support-stat{width:100%;min-height:88px;border:0;border-right:1px solid var(--line);border-radius:0;background:#fff;color:var(--text);padding:18px 20px;text-align:left;display:grid;grid-template-columns:1fr auto;gap:2px 12px;transform:none}
.support-stat:last-child{border-right:0}
.support-stat:hover{background:#f8faff;filter:none;transform:none}
.support-stat.active{background:var(--blue-soft);box-shadow:inset 0 -3px 0 var(--blue)}
.support-stat span{font-weight:650}
.support-stat strong{grid-row:1/3;grid-column:2;font-size:23px}
.support-stat small{color:var(--muted)}
.support-filter{display:grid;gap:5px;min-width:190px;color:#475467;font-size:11px;font-weight:750}
.support-filter select{min-height:38px}
.support-summary{min-width:240px;max-width:460px;white-space:normal;line-height:1.45}
.support-actions{min-width:230px;flex-wrap:wrap}
.support-queue .table-wrap{margin:0 -18px -18px}
.inbox-order-support{background:linear-gradient(180deg,#f6f9ff 0%,#fff 100%)}
.inbox-order-support .section-heading{align-items:flex-start}
.support-minimum-gap{display:grid;gap:2px;margin:12px 0;padding:10px 11px;border:1px solid #f0d59e;border-radius:8px;background:var(--amber-soft)}
.support-minimum-gap strong{font-size:12px;color:#8a5000}.support-minimum-gap span{font-size:11px;color:#77551d}
.support-minimum-gap.approved{border-color:#b6dec9;background:var(--green-soft)}.support-minimum-gap.approved strong{color:#126443}.support-minimum-gap.approved span{color:#426457}
.mobile-support-bar{display:none}
.support-order-form{min-width:min(720px,80vw)}
.support-adjustment-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:16px}.support-adjustment-grid label{display:grid;gap:6px}
.support-exception{padding:12px;border:1px solid #f0d59e;border-radius:8px;background:var(--amber-soft)}
.inbox-layout{height:calc(100dvh - 120px);min-height:560px;border:1px solid var(--line);border-radius:10px;box-shadow:var(--shadow);grid-template-columns:minmax(290px,330px) minmax(0,1fr) minmax(270px,300px)}
.inbox-layout .rail-heading{padding:17px 16px 9px;background:#fff}
.inbox-layout .rail-heading>div span{background:var(--blue)}
.inbox-layout .thread-row.selected{background:var(--blue-soft);box-shadow:inset 3px 0 0 var(--blue)}
.inbox-layout .conversation-avatar,.inbox-layout .order-review-mark{background:var(--blue)}
.inbox-layout .header-customer-action{color:var(--blue)}
.inbox-layout .message-stream{padding:18px 20px 22px;background:var(--surface-2);background-image:none}
.inbox-layout .outbound .message-bubble{background:var(--green-soft);border-color:#b6dec9}
.inbox-layout .reply-composer-shell{background:#fff}
@media(max-width:1180px){.support-stats{grid-template-columns:repeat(3,1fr)}.support-stat:nth-child(3){border-right:0}.support-stat:nth-child(-n+3){border-bottom:1px solid var(--line)}.inbox-layout{grid-template-columns:minmax(270px,310px) minmax(0,1fr)}}
@media(max-width:820px){.sidebar nav{display:flex;flex-direction:row;overflow-x:auto;overflow-y:hidden;overscroll-behavior-inline:contain;scrollbar-width:none}.sidebar nav::-webkit-scrollbar{display:none}.sidebar nav a{flex:0 0 72px}.support-stats{grid-template-columns:1fr 1fr}.support-stat,.support-stat:nth-child(3){border-right:1px solid var(--line);border-bottom:1px solid var(--line)}.support-stat:nth-child(even){border-right:0}.support-stat:last-child{border-bottom:0}.support-queue{padding:14px}.support-queue .section-heading{display:grid}.support-filter{width:100%;min-width:0}.support-queue .table-wrap{margin:0 -14px -14px}.support-summary{min-width:210px}.inbox-layout{height:auto;min-height:0}.inbox-layout .message-stream{padding:13px;background:var(--surface-2)}.support-order-form{min-width:0}.support-adjustment-grid{grid-template-columns:1fr}#supportOrderLines .direct-order-line{grid-template-columns:minmax(0,1fr) 74px 82px}#supportOrderLines [data-remove-order-line]{grid-column:1/-1;justify-self:end}}
@media(max-width:1320px){.mobile-support-bar{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:9px 14px;border-bottom:1px solid #bfd2ff;background:var(--blue-soft)}.mobile-support-bar span{display:grid;gap:2px}.mobile-support-bar strong{font-size:12px}.mobile-support-bar small{color:#475467;font-size:10px}}